Assistant Manager
Reports to: Store Manager
Since 1972, Guy’s Frenchys has proudly served the Atlantic provinces, and we are dedicated to high standards of customer service which is mirrored in our commitment to our Managers and team members. We are looking for experienced managers who want a role that involves hands-on management on the production line and the sales floor, as well as assisting the Store Manager in mentoring, coaching and developing of team members. You will help oversee the store operations, and manage the production line to meet or exceed weekly targets, and to ensure quantity, quality, and assortment of clothing for our valued customers. You will work with the Store Manager to maximize production and sales floor success by modeling excellent work ethic and promote exceptional customer service and cleanliness in your store.
Positive traits
- Highly motivated and positive with a strong sense of urgency and initiative
- Set standards and model exemplary customer service and communication skills
- Career minded, self starter, and quick learner
- Demonstrates a sense of positivity, energy, ownership and commitment in others
- Uses high energy levels to motivate and develop team members
- Solid problem-solving, analytical and independent judgment skills
- Ability to prioritize, manage time and orchestrate multiple tasks simultaneously
- Demonstrated ability to identify opportunities and coach your team to better performance
- Passion for leading and developing team members
Job duties
- Effectively able to execute all duties and tasks of cashier and clothes sorter as well as performing these duties
- Resolve any customers issues or concerns that may arise while insuring customer satisfaction
- Manage and motivate staff daily to meet or exceed production targets and budgeted weight
- Perform daily minute meetings with team in the absence of the Store Manager and assist in creating energizing and informative monthly staff meetings
- Assist in the training, guidance, development and motivation of team members to reach and exceed their full potential
- Working with Store Manager in regards to employee work performance on an ongoing basis and applying corrective progressive discipline measures when needed
- Complete daily sales sheets and bank deposits
- Assist with weekly, monthly, and bi-annual ordering and receiving merchandise
- Assist in recruiting and hiring the right applicants to meet with store and company needs
- Proactive participation and creativity in our ongoing fundraising efforts
- Effectively able to execute all duties and tasks of every store position
Requirements
- Minimum 3 years experience in retail, including at least 2 years in a management or supervisory position
- Flexibility with regard to availabilities and work schedules (must have the availably to work days, evenings, every other Saturday and occasional Sundays when needed)
- Ability to work in a fast paced ever growing business
- Able to efficiently organize time and manage priorities
- Strong leadership and communication skills
- Effectively able to communicate both verbally and written
- Ability to endure the physical requirements on an on-going basis